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    Shipping Charges

     

    Region Cost Delivery

    Mainland UK Standard

    (Royal Mail 24)

    £2.95* Up to two working days (orders placed after 2pm Friday will be sent Monday)
    Mainland UK Next Day £4.95^ Guaranteed next day^
    Mainland UK Next Day Saturday £9.95^ Guaranteed Saturday delivery^
    Mainland UK (orders over £100)  FREE* Up to 48hrs
    EU Countries £4.95* 5-10 working days
    EU Countries £9.95 DHL up to 3 working days
    EU Countries (orders over £100)  FREE* 5-10 working days
    Outside EU £9.95** upto 21  working days
    Outside EU £19.95 DHL up to 3 working days
    Outside EU (orders over £150)  FREE* upto 21 working days

    ^ - Guaranteed next day delivery on orders placed before 2pm Monday - Thursday. We cannot guarantee next day/Saturday delivery on orders placed after 2pm Thursday unless the Saturday delivery option is chosen. Orders placed after 2pm Friday will be sent Monday. Please choose the best option for you to avoid disappointment/overspending on shipping.  

    * - During SALE periods all purchases will be charged at regions flat rate delivery. (UK allow 48hrs)

    ** - Shipping may vary for heavy items item(s)

    DELIVERY TIMES 

    We aim to provide delivery next day before 16.00 (we cannot guarantee Saturday delivery unless that option is chosen) for all orders made before 14.00 within mainland Britain and within 7 working days within the European Union and 14 days for deliveries to other countries (though it is usually much quicker). However, there may be circumstances beyond our control which could cause delays and in such circumstances we will try to contact you via email or telephone. We aim to make the process as painless as possible. We dispatch Monday through Friday and not at weekends.

     

    REFUNDS POLICY

    Purchases made online are governed by UK distance selling regulations and the returns policy is different to in store purchases.

     

    All goods are sent with a returns form. If you wish to return the goods, please enclose the form indicating if you wish a refund or different item.

     

    Please send to:

    Peggs & son

    39 Duke Street

    Brighton

    BN1 1AG

     

    Items must not be worn, must have labels intact and be returned in the original packaging. Please be careful that any aftershave or body spray worn does not leave any marks or trace of scent.

    The cost of returning the item and responsibility for the item is yours until it reaches us therefore we recommend using a trackable, insured service. We do not refund any original shipping cost. If we have made a mistake with your order please let us know imemdiately and we will do our best to resolve the issue at once.

     

    EXCHANGES:

    If you wish to exchange an item simply return as above with the returns form enclosed. Feel free to email us at the store on shop@peggsandson.com or call us on 01273 711847 in order for us to hold any item you require while we await your package. You must return the item within 14 days.

    Refunds- UK orders:

    You have 14 days after receipt to send back any full price item for a full refund. Returned items received after 14 days will be offered a store credit at the discretion of the management. NB. We will accept the return of Christmas gifts up until 02.01.15 outside of our 14 day return period for a store credit.

    Refunds- UK orders SALE items:

    You have 7 days to return any SALE items for a refund. We will accept returned SALE items up to 14 days for a store credit. We do not accept any returns of SALE items after 14 days.

     

    REFUNDS- EU ORDERS:

    You have 14 days after receipt to send back any full price item for a full refund. Returned items received after 14 days will be offered a store credit at the discretion of the management. We will not accept any returns after 21 days.

    Refunds- EU orders SALE items:

    You have 7 days to return any SALE items for a refund. We will accept returned SALE items up to 14 days for a store credit. We do not accept any returns of SALE items after 14 days

     

    REFUNDS- NON EU INTERNATIONAL ORDERS:

    You have 14 days after receipt to send back any full price item for a full refund. Returned items received after 14 days will be offered a store credit at the discretion of the management. We will not accept any returns after 21 days.

    Refunds- Non EU International orders SALE items:

    You have 7 days to return any SALE items for a refund. We will accept returned SALE items up to 14 days for a store credit. We do not accept any returns of SALE items after 14 days.

     

    If we can help with your returns in any way, please feel free to contact us at the store on +44 (0)1273 711847 or email shop@peggsandson.com

     

     

    Guaranteed